Services

Bike Medic - Breakdown cover for bikes

Bike Medic is free roadside rescue service available to all Forth Valley based key workers commuting by bike or electric bike to encourage them to keep cycling to work during the coronavirus pandemic.

The Bike Medic scheme has been created as a response to a surge in the number of NHS Forth Valley staff commuting by bike and was launched in September 2020.

The Bike Medic service can be contacted on 03333 208635

The free call-out service is for NHS Forth Valley staff and covers the Forth Valley region and operates in a similar way to car breakdown recovery, with bikes being repaired at the roadside or transported to a local bike shop of the cyclist’s choice. Onward travel will also be covered, so if a bike can’t be easily fixed cyclists will be offered a courtesy bike to allow them to finish their journey or receive a lift to work.

The scheme began when a local nurse approached us at the beginning of lockdown for help fixing her bike. We offered her an ebike from our free lending library while her bike was in for repair and that snowballed into us providing 75 electric bikes for key workers, as well as wrap around cycling advice and support.